Operational Excellence

Operational-Excellence-2 Operational Excellence

Operational Excellence

Benefit from customized solutions and continuous improvement through operational excellence to deliver high-quality customer service, ensure on-time delivery and reduce costs. 

Rising demand volumes, increased competition, growing cost pressure or a persistent shortage of skilled workers – companies are constantly challenged to make their service provision more efficient. Operational excellence focuses on the continuous improvement of resource input (including equipment, personnel, inventories) in order to create high-quality customer service in the form of products. Deficits in operational excellence manifest themselves in the form of inadequate customer performance (e.g. poor on-time delivery) or excessive use of resources (e.g. high use of equipment or personnel). Increasing operational excellence makes it possible to ensure delivery capability, increase output in a resource-neutral manner or reduce costs.   

Depending on the application, each company pursues its own specific goals, for example increasing capacity while maintaining the same personnel or space resources. We work with you to develop solutions to achieve these goals. To do this, we analyze your value streams and material flows in detail, identify potential and develop tailor-made solutions based on sound data analyses – from incremental improvements to completely new production concepts. Our team of experienced consultants and in-house experts will support you in uncovering the potential for improving operational excellence and realizing your goals. 


  • Structured analysis of operational excellence  
  • Combination of comprehensive on-site analyses and precise data analyses  
  • Joint development of targeted improvement measures  
  • Individual, flexible and rapid implementation
  • Use of experience from industry, research and cross-sector benchmarking  


  • Increasing the output quantity   
  • Increasing efficiency to reduce the input of resources 


Seth-Schmitz-2 Operational Excellence
Dr. Seth Schmitz
Managing Director
Telefon: +49 241 80 27387
E-Mail: s.schmitz@gpmc-aachen.de
Tim-Janke-3 Operational Excellence
Tim Janke, M.Sc. RWTH
Head of Business and Software Development
Telefon: +49 175 4300711
E-Mail: t.janke@gpmc-aachen.de